Interview 29
Age at interview: 38
Brief Outline: His partner's mother was admitted to ICU after an accident in the home. He lived with them at the time and tried to provide emotional support.
Background: Doorman, single with four children. Ethnic background/nationality; Mixed Race.
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His partner's mother was admitted to ICU after an accident in the home. While she was in ICU, he went to the hospital almost daily with his partner. Sometimes he felt he might be in the way because he wasn't immediate family but tried to provide emotional support and hope. He would have liked more information from ICU doctors while his partner's mother was in ICU and much more care after his partner's mother was back home, including physiotherapy and regular follow-up appointments.
He lived with his partner and her family at this time and saw how difficult it was for her and her parents. His partner gave up her college course to look after her mother full-time. He, his partner and his partner's family are now much closer, and he and his partner have had a baby daughter.
He lived with his partner and her family at this time and saw how difficult it was for her and her parents. His partner gave up her college course to look after her mother full-time. He, his partner and his partner's family are now much closer, and he and his partner have had a baby daughter.
The journey to the hospital was difficult because they didn't know how his partner's mother would...
The journey to the hospital was difficult because they didn't know how his partner's mother would...
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So during that time that [your partner's mother] was in hospital, you were going every day?
Every day.
Were you working as well or'?
My hours were pretty flexi. I work as a doorman. I mainly just worked on the weekends. As I say, my main concern was making sure [my partner] got there each day, especially when it was in [place name], which is quite a distance. Not so bad in [place name], it's five minutes from here. But in [place name] my main concern was just going with her. I think all the time [my partner's mother] was in hospital there was one day that we didn't go.
And you were living here?
I was, yes.
How long had you known [your partner's mother]?
Quite a while. I don't know, it must have been going on a year. It's like a family that I've never had in a sense, you know. So I felt quite close, very close to them. But as I say I did feel like an outsider at times. But still close enough for it to affect me.
They kept trying to work out how his partner's mother could have fallen through the ceiling but...
They kept trying to work out how his partner's mother could have fallen through the ceiling but...
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I mean how she fell through the ceiling... how she actually fell through the ceiling. She had to put both feet on the plasterboard, which is near on impossible. She should have walked through the door, stepped through, one foot should have gone through and she would have probably fallen forward and banged her head. But she managed to put both feet, she fell through. There was all nails sticking out. No cuts. Absolutely amazing. The funny thing was she managed to put her cup down, she had a cup of tea in her hand, and that was in between the rafters somewhere. And then how she missed the stairs and everything. So to me in a sense, it was a total miracle that she lived.
He would have liked photos and a video of his partner's mother's accident because they would help...
He would have liked photos and a video of his partner's mother's accident because they would help...
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You'd have filmed everything in the hospital?
I would have.
Afterwards as well?
All of it, absolutely all of it. From the moment she was, you know, on the floor. And I know, you know, you get people and you get paramedics and everyone think you're crazy and, 'What are you doing?' But I believe it actually would have helped [my partner's mother] and [my partner's father] and everyone else involved. Because, you know, if you captured it on film and if [my partner's mother] could see herself the way she was and then see herself now, you know, she'd be 'Oh'', you know. Because she was in and out of consciousness, she's missed so much that she doesn't understand. So I know it sounds weird, but I think, I think taking photos and actually putting some of it on film would actually help the person and the relatives at the end of it.
At this desperate, uncertain time he prayed his partner's mother would recover and found it...
At this desperate, uncertain time he prayed his partner's mother would recover and found it...
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What did you speak to him about?
I don't know. He just talked. And I think me, [my partner's brother] and [my partner] went to the chapel one day and he just sat there and he just talked to us, you know. He said everything would be all right and we lit a candle kind of thing, as you do, and he just reassured you. He did say to me if I ever wanted to talk, he did take me to one side and asked if I ever wanted to talk. Because I think he could see me suffering with trying to be, you know, strong for everyone, you know to go and see him. I never. I probably regret that a bit. I should have. I think everything was such a rush and there wasn't enough hours in the day to do everything. So, yes, so in a sense I did have a faith. I did pray that she'd be all right.
He felt his partner's mother was transferred to a ward too soon and if her husband hadn't been...
He felt his partner's mother was transferred to a ward too soon and if her husband hadn't been...
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But to see her in the side ward and, you know, you'd go in, and I know everyone's busy, but it's the little things I remember. Like they'd bring her a drink with a straw. Now you've got to remember she couldn't sit up or she hadn't hardly moved and that. She was getting movement back and she was talking and everything, but there'd be, you know, a cup on the side with a straw, which they'd left there, you know. And she would be thirsty. And I feel she was moved out of the High Dependency Unit or Intensive Care too quickly. It was as soon as, you know, she was capable of breathing properly and she was moved out. But how can someone be moved out when they can't drink for herself and eat for herself? You know, I understand a lot of it's to do with relatives. As I say [my partner's father] done a lot, [my partner's father] would fetch the food, [my partner's father] would give her her drinks and that. But when [my partner's father] wasn't about, you know, there wasn't really anyone there, you know.
And I remember a few times there'd be a drink on the side when I went in. And it's because [my partner's father] would have taken a break and gone for something to eat. And, you know, [my partner's mother] would want a drink but she couldn't press a button, you know, she couldn't do anything. And the people come round and put the drink on the side. Which absolutely appalled me in a sense.
He felt that his partner's mother should have stayed longer in hospital to gain more strength and...
He felt that his partner's mother should have stayed longer in hospital to gain more strength and...
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I mean I think the doctor said to [my partner's mother], I remember it in conversation, you know, 'Go home and get better.' Well, just to say that to somebody, it's nice after the accident she had, but someone that can still barely, she couldn't barely move without support or anything, you know, I felt that she should still be in hospital. Because they just seemed to ship her in, ship her out. You know, 'She can breathe, so she can go home.'
[My partner's] done 90 per cent of the looking after of [my partner's mother]. It was horrible to see her struggle to do anything. And she hated it herself. [My partner's mother] absolutely hated it. I think at times she didn't want to be how she was. I think I know that her worst bits, her worst time was when she was home, you know, and she'd get really upset and depressed and everything. You know, she actually came out with, you know, 'Why didn't I die, you know, I'd be better off dead.'
And you can imagine what someone's going through. But, you know, that had an effect on everyone here when she was home. I mean you had good days and you had bad days. [My partner] was worn out. And everyone was worn out. And we didn't really know how to look after her, how we should look after her. I mean she didn't get any physio. I think she had a couple of visits, I think it was from the district nurse or something. But, you know, I actually thought you'd have a doctor or a nurse out every day. But you never.
As time went on she did develop, she did get better. I mean she had to wear this brace just to sit up. And you can imagine, it was all done by mobile phones. You know, you'd be upstairs and [my partner's mother] would wake during the night and she'd need to go to the toilet. So, you know, she had the use of her hands and so she would text [my partner]. And [my partner] would get up and, you know, which was quite comical. But I mean you shouldn't have to do that. She should have still been in hospital or something in my eyes. But, you know, the amount of times you'd hear a text and it would be [my partner's mother] wanting something because she couldn't reach and all that. And then she, you know, she began to move more, very slowly, very slowly, every step. You know, to see her actually stand was amazing.
Family members sometimes became very emotional when his partner's mother was having a bad time...
Family members sometimes became very emotional when his partner's mother was having a bad time...
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Hard. Not knowing what to do. Trying to do everything, but as I say not knowing. Trying to cope with [my partner's mother]. Mood swings for instance. You know, one day on a high, 'Yeah, I'm going to get better'' And the next day deeply depressed and in tears. You know, there was days where she just cried for hours. And then there was days where [my partner's mother] would be in tears and [my partner's father] would be in tears. So I'd sit with [my partner's mother] for two hours and say 'You know you are getting better.' But then [my partner's father] would be in tears, so I'd sit with [my partner's father] and say 'Common now.' He'd say, 'Oh.' He'd say, 'It's my fault.' And then going upstairs and seeing [my partner] in tears. So some days, you know, I felt really drained. Obviously I'd go out to work and I'd miss quite a lot. I'd come back and, you know, [my partner's mother] would be upset because it had been a long, hard day. As I say, all of them would be upset. So it was terrible.
How long did this go on for?
I can't, I honestly can't give you a time-span. It seemed forever. It really did seem to take a long time. As I say, she did, you know, she did develop, she did get better.
Did you have anybody to talk to at work, that you could just offload? Or you didn't feel you needed to?
I felt like I needed to offload. I mean they've got family friends and we chatted. They went to the hospital when we went to the hospital. I'd go round there occasionally and say, 'I can't stand it over there at the moment.' You know, because they did go through a stage of bickering, all three of them, you know, at each other's throats. And it, you know, it was just horrible to watch. But none of them were in the wrong, it was just tiredness and stress. And so I suppose, you know, I spoke to the family friends, but no one else really.
His partner's brother hardly ever visits now, even though he and the rest of the family are much...
His partner's brother hardly ever visits now, even though he and the rest of the family are much...
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I admire all three of them. And I think if it had happened to a lesser person, lesser of a family unit, then certainly [my partner's mother] wouldn't have survived and, you know, I think people would have had some breakdowns or something. But because they're such a strong family unit, they pulled through it.
His partner's mother should have stayed in hospital longer so she could get the support she...
His partner's mother should have stayed in hospital longer so she could get the support she...
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But [my partner's mother] still suffers. I still think, you know, in my eyes there should have been regular visits to the hospital, you know, X-rays, stuff like that. Because how does anyone know what's going on? And she's on a lot of medication. Which concerns me, because it's long-time medication. And, you know, you read about it, you know, if you take something for a long time it can damage your insides. I just feel that there's not enough checking-up from the hospital. You know, they don't follow up. They go to this group, which I think is a cracking idea, which I believe was started by one of the Intensive Care nurses, which I think that's very good for the pair of them. But apart from that, you know, the hospital discharged her and that was that in their mind. Which, it's wrong to send someone home in the condition [my partner's mother] was in, was wrong. You know, yes, we're family, yes, we're friends, yes, we will care, but we're not medical people. We, we didn't have a clue.
You know, every day we learned something. But if something had happened to [my partner's mother] you know, when she was flat on her back, you know, if she'd had breathing difficulties or something, we wouldn't know what to do. And I think out of the whole thing, that gets to me. And, you know, we all pay National Insurance and stuff like that and I just don't think you get what you're paying for. And I'm not blaming the staff, not the nurses. I think they're tremendous. To me, the whole system's wrong. It's all about, 'Get the person in. Get the person out.' And I think that made circumstances ten times worse. I think if [my partner's mother] had spent a couple more months in hospital, and had physio, it would have been so much easier on everyone, and [my partner's mother]. You know, the fact that she came home and she was dependent on us lot. As I say she's a proud woman. She didn't like that, you know, she really didn't like that. And I didn't like seeing her like that, because she'd always done everything for everyone, and suddenly she could do nothing. And so I just think it's wrong. As I say, she still suffers today.
His partner's mother's illness had brought them all closer together and it had shown him that he,...
His partner's mother's illness had brought them all closer together and it had shown him that he,...
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And is there anything else that was important to you over that time up until now that I haven't asked you about?
I don't know. I think the family unit is important to me. I'm still very, you know, opinionated that she doesn't get proper treatment now, that still gets to me. I'd have thought she would, even now, have gone back for an X-ray to see what's going on. But there's nothing. I don't know. I just go day by day now. I don't look too far into the future. Having [our daughter] has perked [my partner's mother] and [my partner's father] up, you know, they're brilliant grandparents and a bit of joy in their lives.
I've learnt I'm more compassionate than I thought I was, more caring. I've always thought of myself as quite a selfish person. So I've learnt that I can care for people, I can help people out. I've actually learnt a lot about my emotions. You know, there's nothing wrong to cry as well. Very old-fashioned, men don't cry. But it's all a load of rubbish. Yes, my emotions, I've learned a lot about my emotions and things. I've learned that I'm not particularly a bad person, you know.