Rene - Interview 15
Age at interview: 84
Brief Outline: Rene was invited to attend screening for unrecognised heart valve disease in early 2011. She already knew that she had a heart valve problem and was unsurprised when a further problem was discovered. We spoke to her once after she had been to both the initial and follow-up appointments.
Background: Rene is a retired typist. She is widowed and has three grown-up children. Ethnic background' White British.
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Rene has a long history of heart problems. She also suffers with irritable bowel syndrome and cervical spondylosis (wear and tear of the vertebrae and discs in the neck), both of which interfere more with her lifestyle than her heart complaints. Before she went to be screened, she was aware that she had some problems with one of her heart valves, the aorta, and was, therefore, unsurprised to learn that she had a new problem. She was told that there was some “stickiness” in another valve, the mitral valve.
She was keen to participate in the screening because there are a lot of people in her family who have heart problems, including her daughter and her sixteen year old grandson. So, she wanted to do anything she could to help them, but also thought it would be a good opportunity to have her heart checked.
Like others who had been diagnosed with heart valve problems, Rene attended two appointments. At the second, follow-up appointment, which took place four days later, she underwent tests that she thought were more “thorough”, but nothing further was found then. Usually after screening, patients receive a letter detailing their results. However, when we spoke to Rene, just over a week after her appointments, the letter had not yet arrived.
Rene was pleased with her overall experience of being screened for heart valve disease and thought the location of the appointments was convenient. She also said she found the staff very pleasant and reassuring and, whilst she did not mind if they had been male or female, she was happier that she was seen by a woman as she did not feel “so self-conscious”.