Living with dying
Financial help
People with a terminal illness may experience financial hardship, and most are entitled to one or more government benefits. But people don't always know how to claim these benefits, or whether they would be likely to qualify for them. A woman who recalled being shown how to apply for a Disability Living Allowance said that no one had asked her or her husband if they were managing financially. (For more help see 'Organisations' listed in the 'Resources and Information' section, GOV.UK the DSS Benefit Enquiry Line Tel' 0800 88 2200 and Citizen's Advice Bureau.)
Statutory sick pay is usually paid during the first 28 weeks of sickness (not for the first three days) to people who earn more than the minimum (for current rates see GOV.UK). Employment and Support Allowance is usually paid after Statutory Sick pay has stopped.
People under the age of 65 who need care and attention may be able to claim Disability Living Allowance (Care Component). Those over the age of 65 may claim Attendance Allowance. Those living alone who find it difficult to deal with personal care needs because of pain or fatigue, may also qualify for these benefits. These benefits are not means-tested.
People need to know about Disability Living Allowance and Attendance Allowance and to claim as soon as a diagnosis of serious illness is made, because there is no legal right for these benefits to be backdated. They can be backdated only at the discretion of the Benefits Office.
One elderly man who we talked to was pleasantly surprised to find that he could obtain Attendance Allowance even though he lived alone. He was also glad to find it wasn't taxed.
He was pleasantly surprised to find that he was eligible for Attendance Allowance, even though he...
He was pleasantly surprised to find that he was eligible for Attendance Allowance, even though he...
So she filled in a great form and signed it and she said, 'I'll send this off and if you get a reply which says you don't qualify tell me and I'll reapply'. And I got it straight off. It's very useful money and it's not taxed and so that was quite an unexpected piece of help. Yeah.
So you didn't realise you, you were entitled to it?
No I didn't. No idea. But it has been useful. I've got two nice ladies who come and do the garden. So that was nice.
One woman said that the Disability Living Allowance had made a huge difference to her and her husband, and another said that her Disability Living Allowance enabled her to pay for someone to do her cleaning.
If a person is terminally ill and not expected to live longer than six months, under Social Security Special Rules he or she can obtain Attendance Allowance or Disability Living Allowance immediately, instead of having to wait a number of months. The patient (or a relative or representative) must fill in the relevant form and must also ask the doctor to complete a DS1500 report form. Both forms have to be sent to the Department of Work and Pensions.
The nurse helped him apply for Attendance Allowance under Special Rules because he was not...
The nurse helped him apply for Attendance Allowance under Special Rules because he was not...
It's very good support you know, a very good support system. And then it was the Macmillan nurse who got the forms and put in for that and she more or less said, it's given when you've not got long to go and then the doctor said to me that I can have it 'I've got to write a letter and say that you're not expected to last more than six months' and it actually says it on the literature that it's a six month expectancy.
Some people did not know that they might be eligible for Disability Living Allowance. Others didn't want to apply for benefits. One man didn't think he would qualify for benefits and said that he hated bureaucracy. A woman who had cancer of the kidney said that she hadn't applied for benefits or chosen to see a palliative care nurse because at the moment she was managing and she didn't want to think of herself as disabled.
Explains that he would not like to ask the State for anything and that he loathes bureaucracy.
Explains that he would not like to ask the State for anything and that he loathes bureaucracy.
I don't think I would be eligible.
Don't you think so?
I'm not disabled. Well I'm registered disabled in terms of... because of my back but I don't think I'm eligible for any living allowance. So...
So -
And I wouldn't want... listen if I... I am OK. I don't have wealth and riches but I don't go hungry.
No.
I have never asked the State for it even when I've been unemployed - which hasn't been very long - but I've never asked the State for anything. That's not the way I go.
So thinking -
If I had to I would but... I loathe to the bottom of my boots bureaucracy and that, now that really would make me feel ill.
Some people had struggled to get their benefits and delays had occurred. One woman explained that if a person is expected to live for more than 6 months, to get Disability Living Allowance that person has to fill in a long form to demonstrate that benefits are really needed. She suggested that when filling in the form people should think about the help they need on their bad days rather than the help they need on their good days.
He waited many weeks to get financial benefits and found the process very unsympathetic.
He waited many weeks to get financial benefits and found the process very unsympathetic.
Where did you go to get the information on benefits?
I had to 'phone them.There is... the hospital do give out help for the benefits but it doesn't seem to... they still seem to take as slow as they like, you know.
Okay, I'm ill. I'm not as ill as some people but I'm a lot iller than some others and they don't seem to appreciate that. They seem to think, you know, everyone's pulling their leg, you know, that it's not genuine. And you fill in forms for this and forms for that. But then, at the end of the day they just don't seem to want to help. You try, you ask them, and it's, 'Oh you can do this, you can do that', and that's it.There's nobody on the other end of the 'phone, explaining to you. You know, it just seems very robotic. That's it, you know?
Suggests that when applying for Disability Living Allowance people should indicate what they can...
Suggests that when applying for Disability Living Allowance people should indicate what they can...
That's right yes.
Could you just clarify that?
Yeah. As I was just saying the DLA is hard to get and if you are able to walk... without... too much pain for more than say 100 yards then they probably wouldn't allow you to have the mobility, but for care, if you need help basically for everyday living perhaps you won't be able to prepare your food or you may have...
There's a whole stream of questions in there to come up to that criteria you must really read or get somebody to come and help you with the forms. Try not to fill in anything yourself because a lot of people will put down their good days, and good days normally are not as often as bad days and so one has to really think about what your putting down and basically you've got to put down your bad days. How you are on a bad day. Whether you can cope with things like this every day or not, so I would say, yes but you know get somebody... go and find an advocate. Go to... they do have a helpline number on there but do try and see if there is somebody who will come and help you fill in your forms.
CAB [citizen's advice bureau] will probably help you and there are organisations around that have advocates that could probably help.
Many people were grateful that their Macmillan nurses or social workers had helped them to fill in the Social Security forms. One woman said that her Macmillan nurse 'miraculously' produced the relevant form and helped to complete it. Nurses also helped a woman with myeloma to obtain benefits while she was in hospital. The money she received from her Disability Living Allowance helped her to buy a wheelchair. Some hospitals and some Primary Care Trusts have a Benefits Adviser.
Her social worker helped her to fill in the forms to obtain Disability Living Allowance.
Her social worker helped her to fill in the forms to obtain Disability Living Allowance.
I've got... because the hospice has got a social worker and she helps you with that very much. She's very good so they don't keep you short of money.
What kind of benefits do people need in your circumstances if you've got to advise someone?
What do you call it there? I don't know these benefits...
Disabled Living Allowance?
That's right. That's a good one because once they give it to you they don't come every month nagging you, you know. They gave me a supplementary what's it called, this one?
Is it the supplementary benefit to the disabled living allowance?
No. I don't have... my pension doesn't pay me enough so they make it up. I forget what that one called...
Is that called income support?
That's right. And every year they come and they nag you like 'you not working', you know? They just nag you and you have to be searching for forms and papers and once I put down anything I just forget where I put it.
The nurses at the hospital gave her advice about Disability Living Allowance, which she found an...
The nurses at the hospital gave her advice about Disability Living Allowance, which she found an...
Both places were exceedingly helpful in getting straight on to ordering a blue badge for the car so that when your bit of an old crock as I am you have a disabled badge in the car and also benefits that might be available to you.
I immediately applied for, on their advice, and got Disability Living Allowance, which is not means tested and is an enormous help in paying for the extra help that you need in the house or this and that. I bought a wheelchair straight off and it was about '100. That was an extremely useful thing to have because you need to conserve your energy for seeing friends or going out, whatever, and in the early days when I couldn't walk very much at all because I'd been in hospital for so long that the muscles in my legs rather wasted away, so I had that problem as well as the just general lack of energy and the wheelchair meant I could go out and about and people could come and pick me up complete with wheelchair and take my blue badge in their car and life could go on as near as normal.
That sort of information was wonderful. I hope all the hospitals give it.
People under 65 who have difficulty walking can also claim Disability Living Allowance (Mobility Component). These people can also apply for a Disabled Badge for parking (Blue Badge Scheme). Motability is a voluntary organisation which helps people gain access to a car.
Says that state benefits are generous and have enabled him to buy a new car.
Says that state benefits are generous and have enabled him to buy a new car.
Can you tell me what sort of benefits people are entitled to?
Well the benefits mainly are the Disability Allowance. You have the Mobility Allowances you know, if you're a driver you know, which is a great thing like you know, a great thing and then you have your general sort of allowances like... I can't recall them now like. I get about two allowances. They're more than adequate that's all I can say like for our way of living you know. I mean to say we're not extravagant by any stretch of the imagination like. It's afforded us a new car which I needed. That's pretty good.
Explains that the charity Motability has helped a lot and has helped him get a car.
Explains that the charity Motability has helped a lot and has helped him get a car.
I also have a car via Motability which is great because I could never afford to run... I mean everything is done, it's serviced and Motability are very, very helpful. I've got to terminate this one early because since getting the car that I have, I'm using a wheelchair a lot more so we've got to find a place to put the wheelchair so I need a larger car and they're helping me through with that.
There is a person who comes here once every two weeks to the block who is employed by the charity and they help me with all my benefits and all the other things. I think the local social services could be more helpful than they are.
Some people are entitled to Industrial Injuries Disablement Benefit (see GOV UK for more details). It will be paid, for example, if a person can demonstrate he was in contact with asbestos during the course of paid employment after July 1948, or during military service. It may also be possible to claim a lump sum payment from the government or personal injury compensation from an employer. (For advice about mesothelioma, see Macmillan Cancer Support).
His employers have accepted liability for his exposure to asbestos and he has obtained compensation.
His employers have accepted liability for his exposure to asbestos and he has obtained compensation.
My head was full of so many things already with being diagnosed with a terminal illness. I didn't want to be distracted from recovery by what I knew could be quite a sort of long drawn out process, but one of the cancer specialist nurses came and talked to me and she said, 'You really must think about claiming compensation'. And she gave me some ideas of how to go about it and I contacted a solicitor who was recommended to me who deals with industrial diseases.
He was wonderful. He understood my condition and the thing that he said to me which made me want to go ahead was, he said, 'You have to decide whether you want to claim and get the benefit of compensation while you are alive or whether your widow claims when you are dead'. I thought, well, putting it that way if we can get some compensation it will help us have a better life for my remaining years. In actual fact, it hasn't been a problem at all. The solicitor has been really good.
Last reviewed March 2012.
Last updated November 2012.
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