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Accessibility statement

Accessibility Statement for HEXI - Health Experience Insights

The HEXI - Health Experience Insights website is committed to providing an accessible web presence that gives members of the public full access.

The University of Oxford is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The University’s Equality Policy outlines its commitment to a culture which ‘maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected’.

This accessibility statement applies to this website www.hexi.ox.ac.uk.

Our Aims

This website is run by The Medical Sociology and Health Experiences Research Group at the Nuffield Department of Primary Care Health Sciences, University of Oxford. We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We are aware that some parts of our website are not fully accessible. These include:

We are working to address areas where accessibility needs improvement. Please see our ‘Known issues’ section below for more details.

Feedback and contact information

If you need information on this website in a different format, please contact the Medical Sociology and Health Experiences Research Group:

Email: hexi@phc.ox.ac.uk

Post:

The HEXI Website Team

Medical Sociology and Health Experiences Research Group

Nuffield Department of Primary Care Health Sciences

Radcliffe Primary Care Building

Radcliffe Observatory Quarter

Woodstock Road, Oxford

OX2 6GG

We will consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: hexi@phc.ox.ac.uk

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance and exemptions listed below.

Non- Accessible content – Known issues

The content listed below is non-accessible for the following reasons.

Images -Alt text

Some images do not have a meaningful text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1.

By June 2025 all images will:

All new images that are being added to the site will be compliant where possible.

Contrast issues

Some elements have low contrast levels which can result in text being difficult to read, especially for people with low vision, poor eyesight or colour blindness. This fails the WCAG 2.1 success criterion 1.4.3.

This issue will be fixed by June 2025 as part of an accessibility upgrade of the website.

Link text

Some links do not use text that is meaningful out of context, which can result in users of screen readers not being able to understand the link without reading the surrounding text and users of speech recognition software being less able to target links accurately using voice commands. This fails the WCAG 2.1 success criterion 2.4.4.

All links will be reviewed and fixed by June 2025

Inconsistent link behaviour

Some links to external sites open in a new browser window and some open in the same browser window making the site behaviour unpredictable, which can result in the site being less accessible for people with some cognitive disabilities and people who use screen readers. This fails the WCAG 2.1 success criterion 3.2.2.

All links to external websites will be reviewed and will open in a new browser window by June 2025.

Page titles

Not all page titles are unique and indicate the page’s topic or purpose, which can result in people with cognitive disabilities being unable to quickly orientate themselves within the site and identify the purpose of the page without interpreting its entire contents. This fails the WCAG 2.1 success criterion 2.4.2.

All page titles will be reviewed and fixed by June 2025.

Content that is not within the scope of the accessibility regulations

Sections of the HEXI- Health Experience Insights website were originally published before 23 September 2020 are exempt from the accessibility regulations, but we aim to make all the site accessible as soon as we can.

Third-party content

Our site includes third party content and functionality. This may direct you to a related service, link to another site or supporting documentation. We are not responsible for the accessibility of third-party content or to other sites we link to. This includes:

We can provide an accessible alternative to any third-party content that isn’t compliant.

Third party platforms

We often create content which is hosted on third party platforms. This includes:

We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.

What we are doing to improve accessibility

We want to provide the best possible experience for all our website visitors. To achieve this we will:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint.

Preparation of this accessibility statement

This statement was prepared in June 2024. The website was last tested in June 2024. The test was carried out by the MS & HERG team using a carefully chosen sample of pages and content types.

The pages were checked manually using a combination of the following methods:

 

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