Once you started going on the NHS programme which starts around the age of fifty, it could be fifty, fifty-one, but around that age, was it always to [hospital name]?
It was always to [hospital name], yes, yeah.
Have you noticed any changes over the last few years?
No, the only changes I've noticed is the venue but apart from that I certainly have had no complaints. It's just been a routine thing that has been very efficient as far as I'm concerned. And of course I've only had negative [normal] results, so it's been wonderful.
Yes, and every time you've been there has it been the same experience or did you find it more, maybe worrying on the first one or you didn't, you knew what to expect?
I think I knew what to expect. And the people were very, they've always been very kind, they seem to understand what we're going through, but I've never obviously got any further than that because I've always had the nice letter saying everything's okay.
Do you worry at all before going or
No.
It's something you do quite routinely?
I just wait, the letter comes, I think it's every three years, and I do it. And I actually completely forget about it. And my husband opened my letter this time, which he doesn't normally do and told me. I'd completely forgotten.
Right, so in-between the appointment and the letter you completely forget about it?
Yeah, yes. [Laughs] yes I do, I'm lucky.
And since you've been going on the breast screening programme how many times have you been, can you remember that or?
[Laughs].
It's something you don't think about
I don't know. I think it's something that automatically happens every three years so I've prob, if I started at fifty and now I'm sixty-five, my arithmetic isn't that good but it's a handful of times [laughs]. I've never not gone, I've always done it.
You've always attended?
Yes.
I can't say it's something, as you have gathered, that I think about too often. I know it's there and I don't think about it and, because thank God, I don't think about health, too often [laughs]. I just don't want it to happen I suppose, bad health. But I've been a very lucky person up until, today.
Did you got your letter today?
No, no, a couple of day, a few days ago yeah.
Yeah. So is there anything you would want to say about breast screening or the procedure?
Well, I certainly don't have any complaints about what has happened to me at [hospital name]. I would say the whole thing is satisfactory. I can't complain about any of it. I mean it's a National Health Service which has been very efficient as far as I'm concerned. And talking briefly to those ladies who were being held up, they also probably felt the same. Yeah. I think that's my impression of it. I don't know, maybe I'm wrong but that's what I've found. You know I think we feel that it's a wonderful service because, probably, I might neglect myself if it wasn't a service that the National Health provide, yeah.